Now the convenience for a Forever Stamp, like the ones we all use for domestic first class letters, is available for international mail. For $1.10, you can send a one ounce letter to any country in the world (or a 2 ounce letter to Canada), and these stamps may be used in the future no matter how much postage prices change. They may be purchased individually or in a sheet of 20 for $22.00.
The beautiful stamp was designed by Greg Breeding, art direction by William J. Gicker, and the composite satellite image of the earth was created by Leonello Calvetti. The unusual round shape is eyecatching and unique, a suitable fit for a stamp that has a unique function and carries its message around the world.
The USPS, which receives no tax dollars for operational expenses and funds itself through the sale of its products and services, is actively branching out in social media and marketing to its customers, especially stamp-collectors. Check them out on Facebook or Twitter @USPSStamps. For philatelists, or stamp collectors, the USPS has a great site called Beyond the Perf, showcasing upcoming stamps, first-day-of-issue events and other stamp-related news.
As of January 5, 2013, the USPS puts into effect new rules for the design and preparation of FSMs, or folded self-mailers, a staple of effective direct mail marketing. As anyone involved with mailings can attest, the USPS rules and regulations for mail piece design, sorting and delivery can be mind-boggling. In this instance, they have done a good job of giving us all plenty of notice about the upcoming changes (publishing a “final rule” providing mailers with upcoming changes back in December of 2011), and spelling out the requirements in a fairly clear manner (despite the clear-as-mud “Decision Tree Design Matrix” spreadsheet someone spent a lot of time creating). Clearly, the USPS sought to accommodate a variety of design options in these rule changes to encourage direct mail marketers and their creativity while still ensuring mail piece compatibility with automated processing. Good job, USPS!
In an attempt to summarize, here are some GENERAL highlights in this rules change:
If the FSM is secured with tabs (rather than glue dots or strips), at least two are required, and they cannot be on the “bottom”, folded edge.
The bottom of the mail piece must be a folded edge. If the piece is oblong, the short or leading edge must be the fold.
New recognition of closure methods such as glue strips on lead and tail edges. The rules define many closure methods: continuous line glue strips, glue spots, elongated glue lines, and various tab options. Some of these are dependent on what weight of paper and how many folds are used.
Panel count maximum is 12 for non-newsprint folded pieces, 24 for newsprint paper.
Allowance of a 1-to1 cut-tie ratio for all perforated lines. (This has to do with the strength of any perforated pieces so they will not separate en route).
A “Folded Self-Mailer Reference Material” guide is available on the RIBBS site. It includes helpful diagrams – often with rules this technical, a picture really is worth a thousand words. It also includes the aforementioned “Decision Tree Design Matrix,” if that works for you. You can also contact mailpiece design analysts at the USPS for guidance:
“The MDA Support Center hours of operation are Monday through Friday, between 7:00 am and 5:00 pm CST. Customers may contact the MDA Support Center by dialing 855-593-6093, or by sending a request via email to [email protected].”
It’s easy to complain about all the confusing rules when trying to learn the basic requirements for mail piece design, but if you consider all the variables that must be accomodated by the USPS when codifying exactly what can and cannot be accepted, it makes sense. Mailpieces must be compatible with processing machinery, or appropriate charges attached for other methods of handling. While we may want to know just a simple rule for folded self-mailers, they must consider all the variables that could be involved: is it closed with a tab, staple or glue strip? What size can the panels be? Is it folded top, bottom, tall, short, twice or more? How do different weights of paper affect those rules? Is there a flap; an insert or attachment? a perforated panel? When you take into account all of the design options possible, it’s pretty amazing they can present the rules in any intelligible way at all!
Rely on your printer for advice and direction in integrated marketing with direct mail. They should be able to answer all your queustions – if they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!
ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
During the 2012 presidential campaign, both major political parties spent more on Direct Mail than any other form of advertising except broadcast television. Are you surprised that more was invested in old fashioned snail mail than internet or mobile outreach? It is because the campaigns know that Direct Mail works. Direct Mail with variable data works even better. And to the surprise of many it works more effectively than most email marketing efforts. The reason why says a lot about both the nature of email/web ads and the benefits of smart direct mail print marketing.
Many people’s first impression of “blast” email marketing was that it would save print production costs and revolutionize campaign strategy. What prevented that sea-change however is basic human nature. Most people ignore – even sometimes resent – unsolicited email messages, and easily overlook banner ads or website advertising, especially if it is not accurately customized to their personal interests.
Direct mail has long been a staple in reaching a target audience and producing results. Personalizing the message on direct mail through variable data printing (VDP) can increase ROI even more – anywhere from double the normal return to 10-to-15 times! And the best part is that it works even better when you get creative with the possibilities – use VDP in a way that is unique to your clientele and needs.
Think of VDP as much more than just someone’s first name on the front of the card. For example: if you own a pizza place, you could collect personalized data from customers in house with a survey card – then mail each customer a coupon for the specific pizza they said they enjoyed most, vastly increasing the likelihood of their return over just a generic coupon that goes out to all customers. In this way you begin to profile your customers buying habits, and can target your marketing efforts in a much more effective, powerful way.
E-cards make an impression – often not the one intended. Email messages lack the physical impact of a traditional, printed holiday greeting card sent the old-fashioned way through good old snail mail. Even with a dancing flash elf that sings your name, an e-card generally says, “This is easy, cheap and (worst of all) impersonal.” The traditional mailed greeting card can be viewed as just another piece of “junk mail,” but with personalization and a targeted approach, will be a pleasing personal reminder of gratitude during the holidays. Here are a few tips to encourage you to print and mail your holiday greetings rather than e-blast them – and hopefully save both time and money in the process since both are at a premium during the holiday season.
Order EARLY for the best prices AND to free up your busy schedule. Your time is even more valuable during a rushed holiday season so plan ahead, ordering by the end of October. You can also reliably schedule when the cards will be mailed out to avoid any last minute confusion.
If time permits, consider actually SIGNING your cards. I know, that could be a lot of work! But if your list is not up in the hundreds, a signature is manageable if you decide there is not enough time for a personal note. The extra effort can go a long way in making a card memorable and appreciated. Maybe just think of yourself as a celebrity signing autographs!
DESIGN a customized card that is uniquely your own. You can choose online from many high-quality cards and personalize them with your business name and your own message. If you want to invest more, design your card from scratch to fit your brand perfectly and even include variable data where each card is individualized for its recipient. Also consider branded gifts for your best customers to show your appreciation.
For large LISTS, save time and money by mailing with your printer or a professional mail service. You can send your snail mail at First Class rates, or realize even more savings with bulk rate postage. For a more personalized look, ask your printer or mail house about using precancelled stamps in lieu of a preprinted bulk mail indicia – the cards will look more personal and less automated.
CONSIDER the public’s wide variety of feelings about religious holidays. Some folks will be offended if you assume they would appreciate a card with a Christian, Jewish or other specific religious sentiment. A safe way to avoid any unintentional offense when sending to a large number of people is to choose a card and greeting that simply wishes gratitude for their business at the close of the current year, or a wish for good health and happiness in the new year.
To browse customizable designs and place your order online, visit www.imagesmith.cceasy.com, or give us a call at (828) 684-4512 to discuss more money-saving holiday options.
Print is a vital component of any successful integrated marketing campaign. It works in tandem with your website, email, signage and other outreach – yet the unique power of print lies in physically reaching the hands of your potential customers. Rely on your printer for advice and direction in the creation of all your marketing materials. They should be able to guide you in everything from copy writing to the latest technology to help get your message out… if they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!
ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
Custom, full color flyers are a true workhorse of any solid marketing effort. They function as handouts, sales sheets, product cards, event announcements, coupons, direct mail, or invitations. Even with today’s online competitive marketplace, they remain a central, effective tool for putting into your potential customers’ hands the information you need them to have. Digital printing now allows you to customize and personlize flyers as never before for shorter runs at lower costs with very quick turnaround times.
Here are a few tips to keep in mind when designing and purchasing flyers in order to get the most bang for your buck:
Power Up Your Brand: quality graphic design is within the reach of every budget today thanks to the amazing advancements in desktop design software. Take advantage of that! Every time you are lucky enough to catch a potential customer’s eye, you want your look to be consistent and to carry the same impression. That instant of positive recognition is your brand at work. Be vigilant in making sure all your printed material coordinates with your online presence, your signage, your store displays… and a flyer is probably the easiest place to manage that look you want. Choose a printer that can assure you of the proper color match, paper choice, “look and feel” and can design everything you need with your precise brand specifications.
Repurpose as Direct Mail pieces: When you print flyers for in-store distribution or use at an event or trade show, follow up that effort with a direct mail distribution using the exact same piece. You will save printing costs by producing more at one time. Design your flyer to be a “self-mailer.” One third of the back will be a mailing panel with your return address and the mail indicia you need so that when folded and tabbed shut, it will mail at automation-compatible rates through the USPS. Also a standard letter-sized piece of paper which is folded into thirds will fit into a regular #10 envelope along with any other pieces you want to distribute.
Consider VDP: The more personalized a direct mail piece is, the more successful. VDP, or variable data printing, uses a source spreadsheet of recipients to personalize each individual flyer you print. That can be as simple as including the person’s name in the “Dear John” salutation, to actually switching out the images within a flyer’s design, or targeting individual offers to individual people within the same printing and mailing. Remember that your database of current and potential customers is marketing gold… the more precise and detailed your spreadsheet is, the more flexibility you have in targeting specific groups with specific offers.
Connect to your website through QR codes: Ever made a QR code yourself? Go here to try it out and see how easy it is. Do people really “click” and use QR (or quick response) codes? Studies show QR code usage has exploded over the past year, and they are free to create and easy to include on your flyer, providing a link from the physical part of your marketing to the virtual. Even if someone doesn’t scan and follow the code to your website, seeing it on the product lets them know there is more to be found from you online – a fact that might influence them later on. Include the QR code!
Produce a set of matching flyers: one each for your product lines or services, or to highlight different aspects of your offerings. When you create all of these at the same time, you will save both design and production costs, as well as ensuring a consistent branding on all the materials. They look great displayed together, or collected into a folder for sales calls.
Include a coupon: Give people a reason to hang onto your flyer. The longer it is in their possession, the stronger the impact you are making. Design an eye-catching coupon that can be torn off and redeemed. You will be able to track the results and see how effective your promotion was, whether they are redeemed online or in person. Coupons are also a good way to collect contact information from customers so they get into your database for future targeted marketing: at the very least, ask for name, address, and email on your coupon!
Be specific! Give people the information they need to know in order to do what you want them to do. Seems simple, but can so easily be overlooked! Tell them the exact price, availability, sale dates, return policy, hours of operation, delivery information, etc. If you solve any nagging questions up front, they are more likely to consider their purchase right away, or choose you over someone who’s procedures seem murky or confusing.
Rely on your printer for advice and direction in choosing and branding your promotional items. They should be able to provide you access to just about any item you can imagine. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!
ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
Summertime is a great season to distribute the most popular promotional products: sunglasses, stadium cups, towels and t-shirts, caps and visors, sunscreen, sports equipment, lanyards, caribiner clips, travel accessories, and gear for the beach. Customers and employees love receiving useful items, and everywhere they travel with these gifts will give your brand exposure in a positive light. Imprint a QR code on promotional products to drive visitors online in a traceable way. You’ll be able to track which products created the most response, and will develop a campaign to unite the message you brand on your promotional items with your website and other marketing materials for a truly integrated campaign.
Finding a product that is relevant to your business and desired by your customer base should be easy… in fact the hard decision will be narrowing down which item you want to invest in to promote your business. To browse through a huge selection of promotional products that are available for branding, go to our online store. You may also want to read our other blog articles for information and ideas on branding, promotions and integrated marketing. Remember, the more useful and desirable the item is, the longer it will stay in the hands of your potential customer. A banner ad on a website is seen for a few seconds – they can hang onto that handy flash drive or water bottle bearing your logo and compliments for months to come.
Consider these points when deciding on promotional products:
Brand, brand, brand: promotional products generate brand awareness and exposure. You can choose an object that relates to your enterprise itself or to a specific message you want your business to convey. For instance, if your emphasis is on helping clients solve problems, choose a calculator; if you want to highlight your timeliness – a dashboard clock or calendar. Promotional products should be ordered to match your exact brand colors and imprinted with your logo, tagline and other messages.
People Like Gifts: unlike a flyer, banner ad on a website or text message, branded merchandise has a physical presence and value. Promotional items are not thrown away, but often regarded as a gift. Their value and usefulness will keep them on your customers desk, in their purse, on their keychain… and that keeps your brand refreshed in their mind each time they see it.
Low Cost (and low minimum orders): when you order promotional products, you receive a price per piece that is far lower than the usual retail cost, and the selection is vast. Some items are very inexpensive, and others are much more high end. Test the waters with a low cost item, or reward valuable customers with a keepsake item for the holidays… all branded with your logo, contact information and message. Set-up charges are minimal and you will pay a discounted price per piece on orders. Most items generally have a minimum quantity requirement.
Creative relevance: with such a diverse selection of products to choose from, you have a great oppportunity to get creative. Work out a tagline that makes sense with the product and work it into your larger marketing campaign. A quick example: if you run a insurance business, you could give away branded rain ponchos or small umbrellas with the tagline “We’ve got you covered.” If you want to emphasize the your company’s environmental commitment, think about seed packets, herb garden starter kits, or products made from recyclable materials. You get the idea… get creative.
Check out the diversity of items you can incorporate into your marketing plan: frisbees to hot sauce, yo yo’s to surgery scrubs. The variety is eye-opening. Do yourself a favor and browse the promotional products catalog – you’ll get inspired with products that can get your business noticed and remembered.
For help? Rely on your printer for advice and direction in choosing and branding your promotional items. They should be able to provide you access to just about any item you can imagine. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!
ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
Well…. actually we do need more. That statement itself could have benefited from a symbol that conveyed the fact that I did not seriously want more punctuation or font problems to deal with! But digital communications have run into a few unforeseen limitations. Have you found yourself being more easily misunderstood in email and text messaging than you are face to face or by phone conversations? So much of our communication actually occurs through physical cues, expressions, body and hand gestures, intonation and vocal signals – none of which are accessible in a text message or a 140 character tweet!
Whenever a difficulty arises in communication, language begins to morph and adapt to overcome that difficulty. In this case, the use of little smiley faces and emoticons are an attempt to “add on” a little explanation of unspoken cues in symbolic form. A more formal attempt to alter the written language is an attempt at a punctuation change called the SarcMark: a registered trademarked symbol that you can purchase to use in order to denote sarcasm or irony in a statement.
The SarcMark is the creation of Paul and Doug Sak who started Sarcasm Inc. They saw the need (and business opportunity) for a punctuation mark that denotes sarcasm, especially in a digital communication. As their video says, “Only $1.99 for lifetime use… and never be misunderstood again.” It works on both Mac and PC platforms, and has both a font option for type or texting, or a graphic option if you know the person on the other end has not downloaded the symbol as well. Smark marketers, the Saks have also created branded apparel and other items to encourage the use of their new punctuation.
English has no standard symbol to denote irony or sarcasm, though historically there have been a few attempts put forward. The Interrobang (I love that word) is a combination of question mark and exclamation point, and is used by some to mark a rhetorical question that does not require an answer, or to show excitement or disbelief in the form of a question (“Did you just do what I think you did?!) The irony point (a backwards question mark) is a French attempt to create a punctuation mark to indicate there is a second meaning to what is being said. Also, emoticons are very much an outgrowth of the same need for additional punctuation in text or email communication to set a tone or to explain subtext in what is being said.
Overall, the appearance of these new symbols is an interesting development in the evolution of English. More change, just what you needed, right?! 😉
Smart marketing ideas – new technology – upcoming marketing trends: ASK YOUR PRINTER! They are the experts at introducing you to marketing innovations and working with you to direct your brand and reach to more people, locally or globally.
ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
Despite the ease of digital mail, it cannot quite match the impact of the arrival of a handwritten letter. While the USPS struggles through some very difficult economic times in the digital age, it has stood tall in our cultural history in fiction, film and song. Many dramas have arisen about our communications through the mail: waiting for the mail to arrive with an answer, a missed letter with a life-changing message, the dilemna of whether a lack of communication is the post office’s fault or signifies something bigger. Just like our previous blog post about Print, Paper & Ink in popular song, below are some classic evidence of the role mail and letter writing plays in our culture.
Please Read the Letter – Robert Plant & Alison Krause (2008)
Beautiful, haunting song named Record of the Year at the 2009 Grammys. Originally recorded by Robert Plant and Jimmy Page, Plant claimed the lyrics are an “unfinished business.” No USPS involved in delivering this letter however; the narrator just nailed it to the door.
Box Full of Letters – Wilco (1995)
Gotta box full of letters – and not enough time to answer all the questions. Same feeling we get now with an inbox full of email, but it just doesn’t inspire the same musical feeling that snail mail does somehow.
Strawberry Letter 23 – The Brothers Johnson (1977)
Known as the most sampled song in hip hop music, I remember this hit from high school. Seems the author was so moved by the strawberry scented paper on which a girlfriend wrote to him, that this song was born. A trippy, psychedelic imagery fills the lyrics about this 22nd letter, the title suggesting he’s waiting on the next delivery.
Anchorage – Michelle Shocked (1988)
In the lyrics, two friends on very different paths separated by a “burning bridge” catch up via the USPS. A letter is sent to Dallas, “but the reply came from Anchorage, Alaska.” Le Roy’s wife must have used the Change of Address service!
Originally recorded by the Box Tops, I just like Joe Cocker’s gravelly-voiced version from his album “Mad Dogs and Englishmen” better. This was Cocker’s first Top 10 hit in America. The lyrics illustrate our deep cultural belief in the right letter arriving at the right time and it’s ability to change someone’s life. A missed email doesn’t seem to have the same built-in drama of a misplaced or misdelivered letter.
You Wear it Well – Rod Stewart (1972)
The entire lyrics are a handwritten apology to a lost love, from the man who blew it in Minnesota. He says he’s been meaning to phone, but “Now I’m eating my heart out, trying to get a letter through.” (Check out the great violin solo from Dick Powell.)
Take a Letter Maria – R.B. Greaves (1969)
R.B. Greaves, the nephew of legendary singer Sam Cooke, hopefully did not write this song from real life experience… a terrible story about a businessman dictating a letter to his secretary to break up with his wife whom he had just caught cheating, then asking the secretary out for a drink. My bet is Maria said “No!”
Enjoy Stevie on The Dick Cavett Show singing his first hit he produced himself. A classic.
All My Loving – The Beatles (1963)
Early Beatles at their best. “I’ll write home everyday, and I’ll send all my loving to you.”
Letter to Me – Brad Paisley (2007)
We have to include one from the country world. The USPS hasn’t mastered this delivery service yet, however: “If I could write a letter to me/ and send it back in time to myself at 17…”
Some obvious examples not on our list include: “Return to Sender” by Elvis, “I’m Gonna Sit Right Down and Write Myself a Letter” by Fats Waller, “Hello Muddah, Hello Faddah (A Letter from Camp)” by Allen Sherman, and of course, “Please Mr. Postman” by The Carpenters, The Marvelettes, The Beatles and many others. Not favorites of mine, so they didn’t make the list.
The post office also honors the music industry. Check out the USPS stamp series, Legends of Rock & Roll/Rhythm & Blues from 1993, and order the 2014 Rock Icons series here, featuring Janis Joplin, Jimi Hendrix, Johnny Cash, Ray Charles, Lydia Mendoza, Edith Piaf and Miles Davis.
ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
In a steady, pervasive way, our economy has shifted from one where the greatest value is produced in the manufacture of goods and services to one where the greatest value is mined from data, ideas and knowledge. In such an information age, being generous with your knowledge and expertise carries a great reward. Get that information, advice, data and news out to your public with a newsletter – one that is printed, mailed and cross-purposed into an e-mail resource. You can compile the newsletter from your online blog content, or work in reverse… build your blog with the information you have gathered for your newsletter communications. While information about sales, new product lines and commerce is important, the talent and technical education you and your staff have in your field is perhaps even more valuable to your clients. Sharing it with them will make you trusted and remembered.
Content is king
For sure, all of this can be time-consuming. As small business owners, that time is precious and often scarce both for you and your staff. To help, below are some helpful tips for gathering and preparing great newsletter content.
Name your newsletter. You don’t have to be overly catchy or clever, but think of your newsletter as your own magazine, with a unique title and a clear editorial focus. A suitable, memorable name will allow it to stand out and be recognized once you have loyal readers.
Share your personality. No matter how clinical or technical your field, relay your excitement and interest in what you do for a living in a human voice. Inject your personality into the copy and let readers feel there is a person behind what is being written. Consider including a photo of yourself or your staff as well to establish that human connection with your readers.
Write what you know – use who you know. The information you already possess in running your successful business is your richest source for content. Write about your company’s mission, goals, decision making process, failures and successes. And be sure to rely on your staff as well. Every employee is a source for topic ideas and stories based on their unique experience and knowledge within the company. At the very least, require each employee to submit one story idea a month. Make contacts with other industry blogs online and ask to “guest-blog” an article for them in exchange for one of their own.
Take lots of photos – use them wisely. While stock photography serves a great purpose, nothing is more authentic than photographs you have taken yourself of relevant scenes, people, and products. Since you most likely have a great camera in your smartphone, remember to use it throught your work day. They can be used to illustrate your articles.
Establish serialized columns. Familiarity is an asset when you are vying for a reader’s time. Set up one or two features that appear in every issue of your newsletter. For instance, “FAQ’s” or “Did You Know….” or “Ask an Expert” are all regular column ideas that people are comfortable with and can easily browse.
Write smart headlines. To catch someone’s eye, headlines and graphics are at the top of the list. But remember a good headline also needs to accurately describes the topic of the article. I notice many publications rely on an incessant use of puns, song and movie titles or catchy “plays on words” as headlines. For instance, a story wind velocity and roof repair gets called “Gone With the Wind.” Is it really that funny? No. Does it explain what the article is about? Well, beyond the fact that it involves wind, no. It’s clear an editorial choice has been made that requires each article use this device as a headline. It becomes tiresome and misleading. A great pun can work well as a headline – feel free to get creative – but straight talk can also do the job.
Be accessbile. Use your newsletter to provide as many ways as possible for someone to reach you: phone numbers, web addresses and links, maps to your locations both online and in the real world. Let people know you want them to be in touch.
Do not think of your newsletter as a piece of paper. Yes, you will want to print, mail and distribute physical copies of your newsletters to employees, current clients and the public. But begin to think of the newsletter as the information itself. It will take the form of a printed piece, but can also be repurposed into blog posts, e-newsletters, and website information. Just be sure to learn the rules for email marketing and don’t let yourself inadvertently run afoul of the CAN-SPAM act.
Employ social media and the internet. Staying in touch with your industry peers online through Twitter, Facebook, LinkedIn and relevant trade association or industry websites provides you with a wealth of topic information and inspiration for your content, as well as serving as an avenue to promote your newsletter/blog/website. Check out exmples of other newsletters and a plethora of blog posts like this one giving advice on how to write, design and distribute your newsletters. Stay connected.
Be consistent. If you plan to publish a monthly newsletter, stick to your schedule. Do not miss a month, especially early on when you are hoping to gain reader loyalty. Also, be consistent in your editorial approach.
Rely on your printer for advice and direction in creating and distributing your newsletters, by mail or online. They should be able to provide you with everything from encouragement all the way to the complete design, layout, copywriting, production, multi-purposing and distribution of your periodic marketing outreach. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!
ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
Our privacy is shrinking… or at least our concept of privacy is certainly evolving into something new in a world where just about everything we do, think, read, buy, eat, spend, or consume is digitally tracked. In such a world, your small business database of information on your customers is gold. It is not only how you stay in contact with clientele for invoicing, shipping, and marketing, but in the new world of “BIG DATA” it will increasingly define your profits and growth. Up until now, your data on each customer might be as straightforward as name, address and phone number or email. But as progress continues, you will be presented with the opportunity to gather FAR more data on individuals such as purchasing history, income, political and social affiliations, their avenues of consuming information and purchasing goods, their interests, dislikes, lifestyle and so on. Being able to organize, interpret and manipulate this data for more effective marketing will be at the core of your business’ success.
For now, even if your database is essentially a spreadsheet with customers and their contact information, spending the time to get all this information correct, organized, delimited and “usable” for various marketing efforts is time well spent. Standardization for every entry and every category of information is critical. If you have many folks all entering data into your system about customers or transactions, they all need to be doing so in the exact same way… the “rules” need to all be standardized so that, for instance Mary J. Sawyer, Mrs. MJ Sawyer, Ms. M. Jane Sawyer, Sawyer Mary J., and M. J. Sawyer are not all entered in your database like 5 different people! At a very basic level, that is an important first step.
We do mailings and variable data printing for many clients, and to receive what could be called “clean” data for a mailing is truly the exception rather than the rule. We have methods to “correct” and clean up data, but the sad part of that is usually clients do not want the “new”, corrected data back… so the errors continue to live and repeat in their database – a costly shame.
When you do a mailing, the USPS requires that the address information meet NCOA requirements. NCOA is the National Change of Address program that makes available to mailers the last 48 months of updated addresses where folks have moved or changed address. It flags duplicates and corrects out-of-date address information. Further sorting and certification software for mailing will standardize address spelling, zip codes, street numbers and other inaccurate information. But it is essential that once you have paid your printer or mailhouse to correct and use your database list for a mailing, that you recover that new information and reintegrate it into your database. It is the first step toward “cleaning house” and starting a good first step into the world of “big data” manipulation.
Be sure to ask your printer about how to best streamline the process of supplying your mailing list to them AS WELL AS them returning the corrected, updated list back for reintegration into your database. They will help you set up a routine that makes the file transfer flawless and easy. The best advice, always, is to ASK YOUR PRINTER!
ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
